Charles Frodsham Ltd
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Privacy & cookies

This notice explains what personal information Charles Frodsham & Co. processes about you and how it is used by us. In the context of the law and this notice, "process" means collect, store, transfer, use or otherwise act on information.

We take the protection of your privacy and confidentiality seriously. You can access and browse our website without disclosing your personal data, save information collected by cookies that we use (see below).

We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them. We do not share, or sell, or disclose to a third party any information collected through our website. We always keep your personal information safe and secure and take a proactive approach to being compliant with regulations about Data Protection.

The information we process is used only to help us identify you when answering enquiries regarding our business, products and services. By submitting an enquiry you consent to us processing the personal information supplied, which includes your name, email, postal address, telephone number and any other details you provide to us. We only keep this information to be able to track our communications with you, and where necessary, to comply with any legal obligation to which we are subject.

You have the right to request the information we hold on you at anytime, and may withdraw your consent at any time by instructing us in writing.

Our website may occasionally contain links to other websites. This Privacy Policy only applies to the Charles Frodsham & Co. website. If you wish to follow a link, you will need to refer to that particular website's own Privacy Policy.

Use of cookies

Cookies are small text files placed on a website visitor's computer or device, which identify it to our server. Cookies do not identify individual users, only the computer used. They are widely used in order to make websites work more efficiently, as well as to provide certain information to the owners of the site.

You may delete and block all cookies from this site. Most web browsers allow some control of cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them from your computer, visit

Please see the table below for details of the cookies we use at QMUL and their purpose.




(you may control these through your browser settings)

More information

Google Analytics


These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

2 days

Click here for an overview of privacy at Google



30 minutes



On closing browser



6 months

Cookie notice display


Signifies you have responded to our website's cookie notification banner. If you remove this cookie, the notification will display again.

1000 days


To opt out of being tracked by Google Analytics across all websites visit

Vimeo videos

We embed videos from our Vimeo channel. This may set cookies on your computer once you click on the video player, but Vimeo will not store personally-identifiable information. To find out more please visit Vimeo's privacy page.

Contact us

If you have any questions or concerns please contact us on +44 (0)20 7839 1234 or use the form on our homepage.